Privacy Policy
Last updated: August 12, 2026
This Privacy Policy explains how SkyBootstrap collects, uses, shares, and protects personal information when you visit skybootstrap.com, purchase our products, create an account, use our services, subscribe to our communications, or contact us.
SkyBootstrap is a brand within the broader Skyboot Labs ecosystem.
What We Collect
The information we collect depends on how you interact with SkyBootstrap.
When you purchase a product, we may collect:
- Name
- Email address
- Billing address
- Order and transaction information
- Information needed to provide product access, licensing, downloads, updates, and support
When you contact us, we collect the information you provide through our contact form, including:
- Name
- Email address
- Subject
- Message
If you subscribe to our newsletter or marketing communications, we may collect your name and email address. We use this information only for the purposes described when you subscribe and where you have provided the required consent.
We may also automatically collect technical and usage information through services such as Google Analytics when you visit our website, such as your IP address, browser type, device information, pages visited, referring URLs, and information about how you interact with our website.
How We Use Your Information
We may use your information to:
- Process and manage purchases
- Provide product access, downloads, licenses, and updates
- Manage customer accounts
- Provide customer support
- Respond to inquiries and requests
- Communicate with customers about purchases and services
- Send newsletters, product updates, and marketing communications where you have provided consent
- Maintain and secure our website and services
- Understand how visitors use our website
- Improve our products, website, and services
- Detect and prevent fraud, abuse, and unauthorized activity
- Meet applicable legal, accounting, and regulatory requirements
Where applicable, we process personal information based on an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, pursuing legitimate interests, or obtaining consent.
Where you have provided consent for marketing communications, you can withdraw that consent at any time by using the unsubscribe option in our emails or by contacting us.
Payment Processing
Payments for SkyBootstrap products may be processed through Freemius and Paddle, depending on the product and checkout used.
For certain custom transactions, we may also accept payment through Payoneer or Wise.
Payment providers may collect and process payment and transaction information directly. We do not store full payment card details on our own servers.
The processing of payment information by these providers is also subject to their respective privacy policies and terms.
Customer Accounts and Freemius
Customers may create or manage product-related accounts through Freemius when the applicable product or checkout uses Freemius account or iframe functionality.
Freemius may process information required for product licensing, account management, product access, updates, and related services.
Where our products use Freemius functionality, Freemius may provide services such as:
- License and activation management
- Product update delivery
- Product-related analytics or telemetry
- Remote API services
We only use these Freemius-managed services where they are provided and enabled as part of the applicable product or service.
Cookies and Analytics
We use cookies and similar technologies to operate our website, understand website usage, improve our services, and support advertising.
Our current analytics and measurement services include:
- Google Analytics 4
- Google Tag Manager
- Microsoft Clarity
- Google Search Console
Google Analytics, Microsoft Clarity, and other services may collect information about how visitors interact with our website.
Google Search Console helps us understand how our website appears and performs in Google Search.
Google Tag Manager is used to manage website tags and related scripts.
Advertising
We use Google AdSense to display advertising on certain pages of our website, including pages within our tools section.
Google and its advertising partners may use cookies and similar technologies to serve and measure advertising, including personalized advertising where applicable. Google requires publishers using its advertising services to disclose the use of advertising cookies and provide information about available choices.
Where required by applicable law or applicable Google consent requirements, we will obtain the necessary consent before using applicable non-essential cookies or processing personal information for advertising purposes. Google has specific consent requirements for users in the EEA, UK, and Switzerland.
You can manage certain Google advertising preferences through Google’s available advertising settings.
Cookie Choices
We provide visitors with controls to manage applicable non-essential cookies and similar technologies.
The availability and scope of these controls may depend on your location and the technologies being used on the website.
Where consent is required by applicable law, you can use the available consent controls to provide, refuse, or withdraw consent for applicable technologies.
Who We Share Information With
We may share personal information with service providers that help us operate SkyBootstrap and provide our products and services.
These may include:
- Freemius for product accounts, licensing, activation, updates, and related product services
- Paddle for applicable payment and transaction services
- Payoneer or Wise for applicable custom payment transactions
- Google for analytics, tag management, search measurement, and advertising services
- Microsoft for website analytics through Microsoft Clarity
- Other service providers that are reasonably necessary to operate our website and business
- Government authorities or other parties when required by law or necessary to protect our legal rights
We do not sell personal information for money.
Where applicable privacy laws provide additional rights regarding the sale or sharing of personal information, we will provide the required choices and mechanisms.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on the type of information, the reason it was collected, our business and accounting requirements, legal obligations, and the need to resolve disputes or enforce agreements.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Access to customer information is limited to people and service providers who need it for legitimate business purposes.
Information transmitted between your browser and our website is protected using encryption in transit where supported.
No method of transmission or storage can be guaranteed to be completely secure.
International Data Processing
SkyBootstrap serves customers and visitors worldwide.
SkyBootstrap and the third-party service providers we use may process or store information in countries other than the country where you live.
Where applicable law requires safeguards for international transfers of personal information, we take appropriate measures to comply with those requirements.
Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have rights regarding your personal information.
These may include the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Exercise applicable rights relating to the sale or sharing of personal information
Not every right applies in every circumstance, and some requests may be subject to legal exceptions. For example, the GDPR provides applicable individuals with rights including access, rectification, erasure, restriction, portability, and objection.
To exercise an applicable privacy right, contact us.
We may need to verify your identity before completing certain requests.
Where applicable, you may also have the right to lodge a complaint with your local data protection authority.
Children’s Privacy
Our website and products are not directed specifically at children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us.
Third-Party Websites
Our website may contain links to third-party websites, services, and platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party service you use.
Changes to This Privacy Policy
We may update this Privacy Policy when our data practices, products, services, or legal requirements change.
When we make changes, we will update the Last updated date at the top of this page.
Contact
If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact us.
SkyBootstrap Part of the Skyboot Labs ecosystem